Why is my customised extra addition NOT appearing on the payment capture screen?

The edit payments screen only shows the standard payment options. You can change the name of the standard extras like "Other" or "Other2" or Itemized or "Other Deduction" or "Other Deduction 2 "by going to company settings. Any Custom Extras you have added using the Custom Extras under Settings for your company will only appear towards the bottom of the "payment capture page" for each employee. Note that in the event that you have only added the custom extra AFTER you have already processed the current month's payment for any employee, you will need to delete the current payment using "Edit Payments" and redo it for any payment already processed. (See below for more details). To make corrections for any payments already processed: Go to Payroll-Entry-by-Individual on the home screen and then find the employee and edit the payment. To Delete a payment for an employee's pay on the most recent month's pay, you may do the following: Use payroll-entry-by-Individual and then click on the edit payment for the particular employee and then click edit on the most recent payment you would like to delete. Click the Delete button. Now you may re capture the payment from afresh. If the custom extras still do not appear when you want to edit the custom extras, then the custom extras have not been properly applied to the particular employee. (The employee may have been recently added or re employed). To ensure the custom extras are properly applied to this employee you need to go to settings and then Extras and for each particular custom extra you need to press the "Submit button" to ensure that the employee with the missing extras has the right company-wide custom extras applied. Note: make sure you tick the check box for "Update any employees already assigned with this extra" and then click Submit.