MTN Mobile Money

When you click the "export-to-excel" button on the "MTN-Upload-Partner" Report, Harvester will save the MTN report in the usual excel format. 1) Once you have downloaded (saved the export file), open the excel file. 2) Save the document in CSV (MS-DOS) by using the SAVE-AS menu function in excel. (In Excel when you click on SAVE-AS, you will notice the drop down "Save-As-Type" box where you can select the option type : CSV (MS-DOS) from the list of available "File Types") 3) Upload the file direct to the MTN Partner site. Once you have logged in to MTN(https://momofrommtn.co.zm) then: i) On the top right, using the "action" button, click "Batch upload" to upload your CSV "MTN-Upload-Partner" export file from Harvester. ii) In the external ID field type: 12345 and then record(copy) the "Batch ID Transaction No". On the left, using the "search" Batches button, enter the "Batch ID Transaction No". iii) Once your batch file reflects in a line under the search result, click on it so that it highlights in blue. Note: Do not click on the blue Batch Id on the left hand side of the line but rather click anywhere else on the line in order to highlight the upload file. The blue Batch Id number on the left is used to open the file so that you can click on "Approve". iv) On the right, click on the "Execute" or "Play" button. (The play button ">" will become active when ready) Note: Each employee payment record changes from pending as its done. The status will change from "Pending", to "Ongoing", to "Completed". Finally, download your report. Some tips for the Harvester export file used on the above MTN Partner web page: Note: Only employees with MTN numbers entered on the "Mobile No or Paycode" field AND the numbers begin with '260 AND who are NOT marked as CASH employees and who have a processed payment for the month will be entered into the MTN mobile Money Report. If you have already processed pay for the current month (or for an employee) and you make the changes described above to enable MTN mobile money, then you must resubmit the payment. After you resubmit a payment Harvester will remember your new settings and the employees on MTN will reflect on the report. For help with Apple computers and "Notepad" please type "apple" in help. If you see an error code on MTN with Status : "Creation failed" and Reason: "Row number##,,Internal error" then there may be a problem with the actual phone number of one of your employees. An "inactive cellphone number" will prevent the whole batch from completing without errors. Contact MTN and ask for them to help you identify which is the problematic "inactive" cellphone number and then delete the appropriate row in a program such as "Notepad".