What do I do if I get an Access Denied message?
Harvester Payroll help topic
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| Key Word |
Topic Title Click to open |
Help Answer & Training Video |
|---|---|---|
| Access Denied? |
What do I do if I get an Access Denied message?
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What do I do if I get an Access Denied message?
You may simply be trying to access more than one Payroll at the same time on the same computer.
Harvester requires you to log out properly from the one company before you log in to another company. Remember to use the Logout icon and not simply close the Browser window.
If this still fails and you still are being redirected to the Access Denied page then do the following:
Clear your browsing cache:
There are 2 options that do the same. You may use both.
1) Press Control and F5.
2) Control Shift and Delete.
This is safe and you wont lose anything!
Please restart your browser completely and try again.
If you still cant access the site then it is most probably a security issue with your computer. (If you try just access the site on your phone or another device that does not use your local business internet and not through your business network you will see the harvester site is up. Your router or office network may just need to be refreshed or restarted.)
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