More Help on Custom Extras

Custom Extra not appearing or does not seem to calculate? If the custom extra does not appear when you want to edit the custom extras, then the custom extra has not been properly applied to the particular employee. (The employee may have been recently added or re employed). To ensure the custom extra is properly applied to this employee you need to go to the settings page and then click on "Edit Company Extras". Click on the "Edit Extra" link for the particular custom extra which is not applied to all employees then press the "Submit button" to ensure that all employees with the missing "Company-wide" extra has the correct company-wide custom extra applied. Note: make sure you tick the check box for "Update any employees already assigned with this extra" and then click Submit. After you have made sure that the extra has been applied to all, then you need to go and delete the current payment for the particular employee in order to redo the payment so that the custom extra is reflected. Use payroll-entry-by-Individual and then click on the edit payment for the particular employee and then click edit on the most recent payment you would like to delete. Click the Delete button. Now you may re capture the payment from afresh.