Error message when trying to upload the Offline-Input Template?
Harvester Payroll help topic
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| Error Offline upload - expected employees wrong |
Error message when trying to upload the Offline-Input Template?
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Error message when trying to upload the Offline-Input Template?
Error message on Offline upload - expected number of employees is wrong.
To avoid this in future: Do not employ new employees or terminate employees after you have prepared the offline pay input file in excel.
In this case you will get an error message telling you have the wrong number of expected employees when you try upload your pay template.
The offline template has to be according to the exact number of employed employees.
To solve this:
Delete the current month's payroll entries by going to Settings and then select "Delete Payroll Options" and then select the option to "Delete current month pay".
Then redo from Step 1 of the "Prepare for Offline Input".
Note: You may copy and paste data from your old "wrong" template to the new template, making sure you copy and paste column data for the correct employees as your "new" offline template will have a different amount of rows to the old template.
The second option is simply not to use the offline template upload for the current month and then process the pay directly online by using the edit-payments option.
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