How do I make sure changes to custom extra values show on the payment capture screen?
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| Extras not showing updated Company-Wide value? |
How do I make sure changes to custom extra values show on the payment capture screen?
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How do I make sure changes to custom extra values show on the payment capture screen?
If you make changes to Custom Extras and this is after a payment for a particular employee has already been made in the current month then please do the following:
On edit payments, Delete the payment for the specific employee
and then go back and Re submit your changes to Custom Extras. Then your new values will be applied to the employee so that when you do a fresh Submit by pressing the blue, pay-me link, the new values will be used in the current months payment.
Any changes to custom extras will NOT be applied to a current payment already processed. The changes will only happen when you delete the current payment and a re apply your changes of the custom extras across your company.
Harvester will then process the payment with your new changes to any custom Extras.
This means that for any changes to the custom extras, the values are not used on a payment that has ALREADY been processed and this is also true even if you re submit the payment. Hence the need to delete or reset the payment and re apply the custom extras so that the new values will be reflected in the current month.
Note that there is also the option to simply change the individual value on the edit-payment screen (eg the itemised value amount in the second column) for the custom extra. Then it will update the value for future payments as well.
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