Why am I restricted when I click on Restore-from-backup?

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Restore from Historic-Backup Why am I restricted when I click on Restore-from-backup?
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Why am I restricted when I click on Restore-from-backup?

In most cases you will never need to restore from backup as you have instant access to all your data for up to 2 years back. Harvester online only keeps all your payroll history for up to 2 years back. If you want to view an exact payslip that you generated more than 13 months back you will need to restore from one of the compulsory offline backups you will have made at the end of your harvester yearly license period. On the default access level, you are not allowed to do a restore. However you may contact support@harvesteronline.net and request for support to restore your data for you. A small fee will be charged for this. Any restored Historic data from more than 13 months back will be removed once you complete the current payroll period and move to the next month.

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