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| Key Word | Topic | Description |
|---|---|---|
| Pop up message blocker | How to disable the Firefox popup blocker on messages? | How to disable the Firefox popup blocker on messages? 1) From the Tools menu, select Options. 2) From the Content tab, uncheck Block Popup Windows and click "OK". |
| Annual Report Summary and Workers Compensation | How do I print Annual reports? | For annual reports there is the "General Accumulated Totals" report on the top of the "More Reports" page. When you are in December before going to January, its good to export the workers compensation report for export. This does Jan through to Dec. If you have already moved to January of the next year, you can still print the year report by selecting December and the year before your current year on the Choose pay period form that comes before the Print-Reports page is loaded. You may also make use of the Gross Annual - Details Report. This Report (info found below) is very useful as its an accumulated, ongoing annual summary of important totals you may need. Note: For a good yearly summary, month by month in excel, type the word PAYE in help and look for "Paye Detailed History Report" Note: The actual Excel Export of the Full Summary report will include a Full Detailed-Report with more info than the visible browser report. The Gross Annual - Details Report (info found below) is very useful as its an accumulated, ongoing annual summary of important totals you may need. This will summarize the totals of the important summary pay figures, like Gross and Paye and Napsa for the calendar year selected. Remember to specify which YEAR in the search box and then press search. This report can easily be exported to Excel. Note: In Zambia everything to do with pay is run on a calendar year starting from January to December. Hence if your accounts year end is not in December, you may need to use a combination of 2 yearly summaries. There is also a detailed Tax yearly report that can be exported to excel. Use the "Paye Detailed Report" on the "Main Reports" page. This report can be exported to excel and it will give a yearly summary showing the accumulated figures that the tax is worked out on. To export for the full year, be sure to select the option "Year Total(Excel Only)" in the search box and then press the search button. You may also select the "All months" option. This will be a large export file. However, for a total excel based report of all important pay-detail data, the best is to use the "General Accumulated Totals" Report and export it to Excel. It is a good idea to keep a monthly, excel export of the "Full Summary for Excel Export" found on the top right of the standard "print Reports" page. This is very useful if your year end is not December. If you have not exported the monthly reports to excel, you can do so by simply selecting each month in the drop down selection box before you reach the print page. Note: on the "More Reports" page there is the "Values that Accumulate" report and the there is the "Tax" report which will also do yearly summaries. Gross Annual - Details Report NB Check for both terminated and employed reports as some employees may have worked for only part of the year. On the normal Reports page look under "General-Reports" Section and then select the link for the Gross Annual - Details Report. This report is found just below the link for the Workers Compensation Report. It will export to excel the same information needed for Workers Compensation, but will also include accumulated totals for other helpful values like Basic Wage, Housing, Pay-rates, Gratuity, Terminal Benefits. If you select the Status drop-down search box and select only Terminated or Employed employees, then the export to Excel report will show accumulated totals according to your selection. Eg If you want to see only the totals for Terminated employees during the year. |
| Paye is worked accumulatively | How is Paye worked? | PAYE is calculated NOT on a monthly basis, but on Cumulative Amounts: See the Paye Detailed report on the main Reports page. This report can be exported to excel and it will give a yearly summary showing the accumulated figures that the tax is worked out on. You can always be sure Harvester is correct with tax. One can not simply put the gross for the current month into the ZRA tax calculator on their web site and see what the ZRA calculates unless you give them the whole year history since January. (If it’s the first tax month ie January gross wages then the ZRA web site calculator is good to use) Hence it is called PAYE. Pay-As-You-Earn through the tax year. Harvester always works tax out correctly by the law and calculates it as PAYE should work. Harvester does not just look at the current month's gross. This benefits the employee and allows for legitimate tax credits etc to be applied. This following example is with a first tax bracket of K3000. (eg here is for year 2016 TAX BRACKET) Let’s suggest an employee earns K2500 (gross taxable) Note that NO Napsa portion is allowed any more to reduce the Gross Taxable. In January he will pay NO tax, but if in February he earns K3500 he will still NOT pay tax because his cumulative-tax-bracket is only K6000.(K2500 + K3500) This is still not above the cumulative-tax-bracket. (2 Months BY K3000) If the employee earned K3500 gross taxable in January(month 1) and K3500 in February, then he will pay tax in both months because his cumulative-tax-bracket is K7000.(K3500 + K3500) So it is possible to pay NO tax even if an employee earns more than K3000 in the current month if the current month is not the first month in the tax year, which is January. eg: If I earn nothing in January, then in February I will need a gross income of above K6000 before I will pay tax. This means that even an amount of K5000 earned in the month of February will not attract tax. NB When an employee who is normally paying tax, starts on the online system, go to edit-employee and on the bottom of the screen look for: Taxable Income: Previous Employment - enter the gross cumulative taxable amount so far in the current tax year. Tax Deducted: Previous Employment - enter the gross cumulative actual tax paid so far in the current tax year. After saving then go and re submit to recalculate the employees payslip and then PAYE TAX will then reflect correctly. |
| Clear or Start Contracts with Zero Terminal Ben or Gratuity Start Balance | How do I manually clear gratuities or leave without using the normal payout? | The help below is for manually resetting or clearing any Accumulated Terminal Benefit or Gratuity amounts on an individual employee. Should you want to Reset or Clear all Terminal Benefits or Gratuities for ALL employees then please type the word "clear" in help and look up help on "Reset or Clear all Terminal Benefits or Gratuities". Normal use of Harvester requires the employer to pay the accumulated Terminal Benefit, Gratuity or leave days due by using the payment capture fields on the usual monthly payment capture page per employee. Harvester will not automatically pay this out. Note that changing the Start-Date has nothing to do with the accumulated leave or gratuity. It is simply used if you need to print a contract. Some people run accumulated Terminal Benefit and accumulated Leave Days past contract end dates. There is still no problem to pay out to any employee any amount outstanding regarding Terminal Benefit or leave using the normal monthly payment capture screen EVEN after contracts have ended. On the "More Reports page" use the "Gratuity or Terminal Benefit Totals" Report to see current Accumulated Totals which may easily be exported to Excel. However if you want to MANUALLY clear the accumulated amounts WITHOUT actually paying the employee, i.e. to do a RESET then please do the following: (NOT a normal procedure!) To edit the actual "Accumulated Gratuity" or "Terminal Benefit" 1)Click on Settings 2)Click on employee Settings (Left hand side of screen) 3)Click on Historic Accumulated values(Right hand side, with blue button that says Edit) 4)Click on the particular historic payment of a specific employee you would like to edit. (Type the employee name in the search box and all historic data will appear for that specific employee) Note on the Edit Screen: "Current" means for the particular payment month you are editing. You have to change the actual value in a particular pay period. ie put a 0 (Zero) in each historic month's value. Then the Accumulated value changes accordingly. This is like an accounting system and will take time. NB Remember it is preferable to use Terminal Benefit (which will appear on the payslips) and not Gratuity if you are wanting to pay the "compulsory end of contract service amounts". |
| Access Denied? | What do I do if I get an Access Denied message? | You may simply be trying to access more than one Payroll at the same time on the same computer. Harvester requires you to log out properly from the one company before you log in to another company. Remember to use the Logout icon and not simply close the Browser window. If this still fails and you still are being redirected to the Access Denied page then do the following: Clear your browsing cache: There are 2 options that do the same. You may use both. 1) Press Control and F5. 2) Control Shift and Delete. This is safe and you wont lose anything! Please restart your browser completely and try again. If you still cant access the site then it is most probably a security issue with your computer. (If you try just access the site on your phone or another device that does not use your local business internet and not through your business network you will see the harvester site is up. Your router or office network may just need to be refreshed or restarted.) |
| Unable to Reach Harvesteronline | What do I do if I am not able to reach the Harvesteronline Web page? | If you are not able to reach the Harvesteronline Web page Clear your browsing cache: There are 2 options that do the same. You may use both. 1) Press Control and F5. 2) Control Shift and Delete. This is safe and you wont loose anything! Please restart your browser completely and try again. If you still cant access the site then it is most probably a security issue with your computer. (If you try just access the site on your phone or another device that does not use your local business internet and not through your business network you will see the harvester site is up. Your router or office network may just need to be refreshed or restarted.) If you have restarted and are still blocked, please click on the link below and get your actual IP address and email the IP address to support@harvesteronline.net so that I can request to unblock it. Your public IP address will be given to you if you type or copy this into your browser: http://www.whatismyip.com It is perfectly safe! |
| Napsa Report for Accumulated Napsa | How do I print a report for Accumulated Napsa Totals. | To view the actual "Accumulated Napsa Totals" Go to the Second Print Options Page (More Reports) and view the Napsa that is accumulated for any or all of your employees. Use the "NAPSA Accumulated" Report from the NAPSA Section of the "More Reports" page. This will show all accumulated Totals in a single report that you can export to Excel for all years to date. It is very useful to use these values for Seasonal workers when you would like to print their Leave Certificates and you want to see how much NAPSA was accumulated over the season. |
| Annual Napsa or Total Accumulated Summary | How do I print Annual Napsa or Total Accumulated Napsa? | For Annual Napsa or Total Accumulated Napsa use the "Accumulated NAPSA" report towards the bottom of the "More Reports" page. This will summarize the totals of the important NAPSA figures for the calendar year selected. Remember to specify which YEAR in the search box and then press search. This report can easily be exported to Excel. If you do not specify the year, then the NAPSA report will be for Total Accumulated Napsa over all history. Note: In Zambia everything to do with pay is run on a calendar year starting from January to December. |
| Paying out Gratuity or Terminal Benefit | How do I pay out the Gratuity or Terminal Benefit at end of Contract? | It is advisable to use the "Gratuity Paid" or the "Terminal Benefit Paid" field on the main Payment-Capture-Screen. Note that these amounts will be included automatically in extra Napsa deductions. However you will notice that there will be no extra PAYE charged as a Termination or "End of Contract" payment is tax-free. If you are using the offline upload file then please make use of the column called "Terminal Ben Paid" or "Gratuity Paid" to enter ALL the values of what you need to pay each employee. If you want to know what the accumulated values are then please go to the "More Reports page" and use the report called "Gratuity or Terminal Benefit Totals" to see current Accumulated Totals which may easily be exported to Excel and then pasted in the offline upload file to save time. The gratuity or terminal benefit or leave values for the current month and the accumulated values will be included as long as you have entered a wage or an amount of days for the current month. Once an employee is paid for the current month you will then be able to see the accumulated values that include the current month. This means that if you would like to pay out the accumulated gratuity or leave (inclusive of the current month) and not in the following month, then simply edit the current months payment and enter the accumulated value in the “gratuity taken” field. You may also print out the Leaver's Certificate and the Tax Leavers certificate for your records. However it seems of late these do not seem to be requested by Labour Officers or the ZRA. However Harvester does prepare these documents for you. Note: if you have not set up gratuities or terminal benefits yet for your employees(ie there are no accumulated totals yet) and you want to pay any accumulated values due to date, then you need to manually enter one, grand-total, "Gratuity" or "Terminal Benefit", Kwacha amount for the whole period for each employee in the "gratuity paid" field or the "terminal benefit paid" field on the payment capture screen, towards the bottom of the screen under the section "End of Contracts". Be sure to enter the employee gratuity percentage once so that for each month, gratuity will be auto calculated so that for the next gratuity payment time, all you have to do is to pay what is due according to the Accumulated Gratuity amount.(no manual totaling of what is due will then be needed) This "gratuity paid" or "terminal benefit paid" entry will NOT be taxed and will be added to the payslip so there is a record of the payment. The accumulated amount will be automatically reduced by the amount you submit as a payment. Note: Once you have paid gratuities or terminal benefits, you may actually just clear or reset every employee's gratuity amount to 0 with just one click. Please type "clear" in help and look for help on "Reset or Clear all Terminal Benefits or Gratuities". Gratuities will start accumulating again after you have cleared all gratuities. If you want to include the "current pay-month" for accumulated gratuities, then finish processing the current pay so that the value of the accumulated gratuities includes the "current pay-month". Then you will see the amount that you can enter into the gratuity-taken-field for each employee while you are still in the "current pay-month". Then clear all accumulated gratuities after you move the payroll to the next month, but before you start capturing the "next pay-month". If you are using the offline upload from excel and you also want to include the "current pay-month" for accumulated gratuities, then you can redo the upload with the new accumulated gratuity amounts copied into the gratuity taken field. Note: When selecting a specific year for annual reports for gratuities, it will only show the gratuities accumulated for the specific year selected. If you choose all years then this will be total accumulated gratuities for all years to-date. |
| Net Pay not on payment capture screen | Why is the Net Pay not on payment capture screen? | You can see the Net-Pay on the edit payment screen. Unfortunately you do not see the Net pay as you enter values on the payment capture screen. The online system waits for you to "submit" so that your net wage calculation is updated and calculated on the cloud. However you will see the Net-Pay value if you edit any submitted payment. |