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| Key Word | Topic | Description |
|---|---|---|
| Fixed Salary and Cashed Leave Together | What do i do for a Fixed Salaried employee who wants to Cash part of thier Leave? | For Fixed-Monthly-Salary earners who have the PAY CLASS set as FIXED, NO KWACHA VALUE will appear as actual leave pay taken in the GROSS wage. In this case just the accumulated leave days will reduce by the amount of DAYS taken. Only if an employee is on a daily pay rate, then a KWACHA LEAVE value will appear as an extra in the GROSS pay. This is because Fixed-Monthly-Salary employees do not usually cash their leave. Should you wish to pay a Kwacha value for leave on top of a Fixed salary and you do not have employees who want to both cash leave and at the same time also take some of their leave, then please make sure that the PAY CLASS is NOT marked as FIXED on edit-employee. (In this case, make sure that the PAY CLASS is marked as DAILY under edit-employee). However if you want to keep the employee Class as a Fixed-Salary type and would like to have an employee being able to take part of their leave as Cash or "Commuted" and the other part of their leave to be actual leave days, then you may do the following. Go to Settings and then "Edit Company Extras". Click on the Add extra icon to add a new custom-extra and call it "LeaveCash" for example. Make your custom-extra of the type "Straight from user input" and make sure the extra is an "Addition". Then for the actual "Cashed" or "Commuted" portion of the leave taken you may use this "LeaveCash" field to enter the Kwacha value for the leave (normally Fixed Salary divide by 26 and then times by the Days the employee wants to cash ) Note: Please still enter the Total leave days taken (for both the amount of days the employee goes on physical leave as well as the amount of days the employee wants to cash) in the Leave-Days-Taken field so that the leave record is properly kept. |
| Move payroll to February | How do I move payroll after a compulsory month end backup. | Note: You do not have to pay for the purchase module for Harvester to keep data older than 13 month. However whether you purchase the module or not, you need to go through the compulsory backup check at the end of January each year in order to move to the next month. Do this as follows: To move from January, move pay period as normal on the Home page by clicking on the "Move to next period" icon. You will be taken to the page "This month Harvester requires you to do a Compulsory Offline Backup from the Cloud" Select "I agree to backup" and click "Submit". On the next "Payroll Backup" page, simply click on the Icon where it says in bold "Click here". (Do not press the Cancel option) On the next "Backup Page" at the bottom select 'Yes' to Confirm you have Backed up and press the "Submit" button. Lastly on the "Compulsory Backup Completed" page click on the "Move to next period" icon. Select "I agree to Move" and click "Submit". |
| Annual Paye or Tax Summary Report and Gross | How to extract an Annual Paye summary report for an employee? | The best practice is to export to excel the Paye-Detail Report or make use of the Gross Annual - Details Report (see below). The actual Excel Export of the Full Summary report will include a Full Detailed-Report with more info than the visible browser report. For detailed access to tax cards and history, there are detailed Paye reports that can be printed out. Select the normal "Print Reports" option. 1) Choose the year you would like to see the Annual Report (normally the current year is the default). 2) Choose the month "December" to reflect the entire year. history as December is the last month. 3) Select the "Paye-Detail" Report. 4) In the "Current or Summary" options drop down box on the top left of the report page, select the option "Summary" and then click Search. Note: You may also export this report to Excel. Gross Annual - Details Report This Report is very useful as its an accumulated, ongoing, annual-summary of important totals you may need. On the normal Reports page look under "General-Reports" Section and then select the link for the Gross Annual - Details Report. This report is found just below the link for the Workers Compensation Report. It will export to excel the same information needed for Workers Compensation, but will also include accumulated totals for other helpful values like Basic Wage, Housing, Pay-rates, Gratuity, Terminal Benefits. If you select the Status drop-down search box and select only Terminated or Employed employees, then the export to Excel report will show accumulated totals according to your selection. Eg If you want to see only the totals for Terminated employees during the year. |
| Mobile Money Tilt Payment Platform | How do I setup mobile money for payments to cellphones? | On the main Reports page look for the Cellphone Transfers(Tilt) Report. If you have not registered for Tilt which enables you to pay employees who have any valid cellular number(whether MTN, Airtel or Zamtel), then please contact Emma from Tilt Payment +260966242441 When you click the "export-to-excel" button on this mobile Money Report, Harvester will save the Net-Payments of all those employees who have a valid cellphone number in a report in the usual excel format. 1) Once you have downloaded (saved the export file), open the excel file. 2) Save the document in CSV (MS-DOS) by using the SAVE-AS menu function in excel. (In Excel when you click on SAVE-AS, you will notice the drop down "Save-As-Type" box where you can select the option type : CSV (MS-DOS) from the list of available "File Types") 3) Log in to your Tilt payment platform and Upload the file directly to their site. Note: Only employees with valid cellular numbers entered on the “Mobile No or Paycode” field AND the numbers begin with 260 AND who have a positive Net payment for the month will be entered into the Tilt mobile Money Report. If you have already processed pay for the current month (or for a single employee) and you make the changes described above to enable Mobile money, then you must resubmit the payment. After you resubmit a payment Harvester will remember your new settings and the employees on Mobile Money Tilt platform will reflect on the upload report. |
| Non Company-Wide Extras for individual employees | Why can't I add Custom Extras Company Wide | Adding Custom Extras for Individual Employees when extra is NOT a "Company Wide Extra". If you try to add a custom Extra to an individual employee you may notice the message "Extras that are NOT company wide extras can be assigned to individual employees". The option to Add or Assign extras to employees is only available for Extras that have NOT been defined as "Company-Wide". The "Company Wide Extras" must be added under "Settings" and then "Extras". These extras are only for those custom extras that you would like to apply for EVERYONE within the company and therefore you can not add them to individual employees. If you have already added a "Company Wide Extra" then you do not need to go to the individual employee to add the same extra as as they would already be applied to everyone. If you would like to only specify certain extras for certain Individual Employees, then you need to add an extra that is NOT specified as the Type "Company-Wide". This can also be done under "Settings" and then "Extras". Then these extras may be added individually to the employee. |
| Mobile Money Kazang Payment Platform | How do I setup Kazang mobile money to any cellphone? | On the main Reports page look for the Cellphone Transfers(Kazang) Report. If you have not registered for Kazang which enables you to pay employees who have any valid cellular number(whether MTN, Airtel or Zamtel), then please contact Leon from Kazang Payment +260 96 6727879 When you click the "export-to-excel" button on this mobile Money Report, Harvester will save the Net-Payments of all those employees who have a valid cellphone number in a report in the usual excel format. Harvester will prepare the excel report with the correct Kazang codes according to the mobile number entered for each employee on Harvester. Be sure to also change the Pay-Method Type from CASH to Bank-Account if the Pay-Method is still CASH for the employee. 1) Once you have downloaded (saved the export file), open the excel file. 2) Save the document in CSV (MS-DOS) by using the SAVE-AS menu function in excel. (In Excel when you click on SAVE-AS, you will notice the drop down "Save-As-Type" box where you can select the option type : CSV (MS-DOS) from the list of available "File Types") 3) Log in to your Kazang payment platform and Upload the file directly to their site. Note: Only employees with valid cellular numbers entered on the “Mobile No or Paycode” field AND the numbers begin with 260 AND who have a positive Net payment for the month will be entered into the Kazang mobile Money Report. If you have already processed pay for the current month (or for a single employee) and you make the changes described above to enable Mobile money, then you must resubmit the payment. After you resubmit a payment Harvester will remember your new settings and the employees on Mobile Money Kazang platform will reflect on the upload report. |
| Mobile Bank SPENN Payment Platform | How do I setup SPENN mobile banking to any cellphone? | On the main Reports page look for the SPENN Cellphone Banking Report. SPENN mobile banking enables you to setup a free banking account(based on any valid cellphone) for any of your employees. This account can be used to pay any of your employees who have a valid cellular number(whether MTN, Airtel or Zamtel). For more info or to register then please contact support at SPENN Zambia on 097 5944968. (www.spenn.com) When you click the "export-to-excel" button on the SPENN Money Banking Report, Harvester will save the Net-Payments of all those employees who have a valid cellphone number and who have been marked as SPENN 'Payment-Method' on 'Edit-employees'. Harvester will prepare the excel report with the correct SPENN banking account numbers according to the mobile number entered for each employee on Harvester. NB Once an employee has registered their FREE bank account with SPENN, on Harvester you need to simply go to the 'Edit-employees' page and on the 'Payment-Method' drop down please select SPENN banking. 1) Once you have downloaded (saved the export file), open the excel file. 2) Save the document in CSV (MS-DOS) by using the SAVE-AS menu function in excel. (In Excel when you click on SAVE-AS, you will notice the drop down "Save-As-Type" box where you can select the option type : CSV (MS-DOS) from the list of available "File Types") 3) Log in to your SPENN payment platform and Upload the file directly to their site. Note: Only employees with valid cellular numbers entered on the “Mobile No or Paycode” field AND the numbers begin with 260 AND who have a positive Net payment for the month will be entered into the SPENN mobile banking Report. If you have already processed pay for the current month (or for a single employee) and you make the changes described above to enable SPENN Mobile banking, then you must resubmit the payment. After you resubmit a payment Harvester will remember your new settings and the employees on SPENN Mobile Banking platform will reflect on the upload report. |
| Change extra type from Input Required to Fixed | How do I change extra type from Input Required to Fixed | To change a custom extra Type from "Input Required" to Fixed: Before you start processing wages for the month go to Settings and then "Custom Extras" and then click on "edit-extra" and change the "setting type" of the extra from "straight from user input" to "Fixed". Once you do this the "Recurring Value field" will become visible and "live" and you can enter the Kwacha Fixed amount. Lastly, click on submit to save. |
| Locked out or access denied for internet access | Locked out or access denied due to internet blacklist | Locked out of harvesteronline: Sometimes your IP address may be black listed due to suspicious activity. Click on this link or type in your browser (on your computer where you access harvester from) to obtain your IP address: https://www.whatismyip.com If blacklisted then your address has been labeled and marked as a possible spam or “bad address”. Let your Wifi service provider know. They should make sure you get off the black list once they have sorted what they neeed to do. When you know your IP address on the actual computer you use to access harvester you can also confirm yourself if you are blacklisted by the World Wide Web authorities by clicking on this link below and entering your IP address given from the link “whatsmyip” above. To check for blacklisted address: https://mxtoolbox.com/SuperTool.aspx?action=blacklist%3a41.223.119.41&run=toolpage Let me know if you are blocked and what your actual IP address is and I can tell our harvester hosts to quickly unblock you so you can work now while your internet provider sorts out your blacklisting. You can also show them the report confirming this from the link above. |
| Downgrade Harvester to lower package size | How do I downgrade Harvester to a lower package? | How do I downgrade Harvester to a lower package size? If you are sure that any terminated employees have left a while ago(ideally more then 2 years ago) and you want to go to a lower package size, then please let admin know at support@harvesteronline.net so that we can delete these employees completely. Note that both employed and terminated employees are considered when the package size is evaluated. If you are sure the terminated employees are not needed anymore then these employees can be permanently deleted by admin. For example, if after terminating employees, the remaining amount is under the smaller employee limit, then you can request to downgrade. Type price in help to see more on pricing for the various packages. |