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| Key Word | Topic | Description |
|---|---|---|
| Employee Table Edit and Cellphone mobile numbers | Employee Table Edit and Sort by phone numbers | The Employee Table Edit is helpful for bulk updates(up to 15 employees can be edited at the same time). It is called "Table-Emp" and is found on the home screen. It is also useful for finding employees by sorting according to employee cellular phone numbers. To sort for phone numbers then click on the Column title, "MobilePhone". |
| Add a new employee | How do I add a new employee? | How do I add a new employee? On the "edit-employees" page at the bottom of the page is an icon for adding employees. Simply click on this to add new employees. Note you also have the option to bulk import a whole batch of new employees. Type "Import" in help and lookup the help for "Batch upload or Import of employees" to do a bulk employee import. |
| NAPSA iCARE | Tips for new NAPSA iCARE | Monthly NAPSA Contribution CSV Upload Click the report link NAPSA-Electronic Return. Click the “Export” Excel button – this will create a CSV (Comma delimited) file ready for direct upload to iCARE. Once you have downloaded the CSV file, do not re-save it before uploading to iCARE. Why? If you open the CSV in Excel and then save it again, Excel may: Reformat some date values. This will cause the iCARE upload to fail. You may open the CSV in Excel to view it, but if you do, do not save it again – just close Excel and upload the original downloaded file to iCARE. 1) Check your upload is in pure CSV format: If you right click your upload file and open with a text editor like notepad, then you should see all your data neatly in a row separated by commas. One row per employee. You will note and that each data field itself is just the data value and it is not enclosed in double quotes. Example: The Year will be 2025 and not “2025”. If you see the double quotes then you have probably opened the downloaded file and saved it on your computer again which can change the format. Just download directly from Harvester and don’t open it to save again. NB: Export from Harvester as normal: NB No re-saving or reformatting required. Simply download and upload without opening the CSV file. 2) Employees who have a second name. Employees who have a second name on their NRC. The second name now has to be stored in the first-name field by ensuring there is a space between the first and the second name within the same first-name field. The second name is not stored in the “other “ name field. The other name field should remain blank on the upload. 3) If there is no birth day or month visible on the NRC: Add every employee’s full birth date and use the 31st of December for the day and month. |
| Leavers certificate. | Leavers certificate | How do I print out the Leavers certificate when an employee leaves ? On the second print page on the top right is the leavers certificate option. There are two parts. Part one and two. One for employee and one for employer. |