Harvester Payroll Help Centre
What Harvester Payroll help can I find?
Find practical answers for employee setup, payroll processing, PAYE, NAPSA, NHIMA, payslips, reports, imports, backups and other Harvester Payroll tasks. Search by keyword or topic, then open a Topic Title for the full answer and any related training video.
Browse Help Topics / Results Open help answers here after searching above
| Key Word |
Topic Title Click to open |
Description / Full Help Page |
|---|---|---|
| Pop up message blocker |
How to disable the Firefox popup blocker on messages?
Click this Topic Title above to open the full help page
and view any related training video if available.
|
How to disable the Firefox popup blocker on messages?
1) From the Tools menu, select Options.
2) From the Content tab, uncheck Block Popup Windows and click "OK".
|
| Previous Month |
How do I move the payroll back one month if I have already moved the payroll forward one month too early?
Click this Topic Title above to open the full help page
and view any related training video if available.
|
You do NOT need to actually move the payroll back one month if you have already moved the payroll forward one month and you moved it forward too early.
So if for example you have moved the payroll period forward one month and you still need to edit or upload a previous month's report, all you need to is to use the selection drop down box for the various months to select the previous month.
1) Go to the reports menu by clicking on the Print-Reports icon on the home page. The first page that comes up is actually the particular Pay Period Month or Year selection option. The default normally goes to the current payroll period (month) you are working in.
2) On this Select-Year-and-Month Form, choose your period you want to print the reports for. You will see a drop down box for you to select the particular historic month.
3) Then select the Main Reports icon you will be taken to the usual reports page. However this time you will notice that all the reports will be for the specific pay period you have just chosen.(According to whatever historic month you have chosen).
So for example, your previous month's NAPSA upload file that you may have forgotten to upload will be ready to compile and then upload "as normal". You may then resume work in your current month without having to change or do any actual Payroll-Period movements.
|
| Price Conversion |
Price of Conversion from Harvester Offline to the online System
Click this Topic Title above to open the full help page
and view any related training video if available.
|
The new online system attracts NO upgrade cost for existing clients.
What it will cost you is the proportion of the yearly renewal fee depending on the time you register.
Eg If you register at the end of November 2015 then you will pay renewal fees due until November 2016 and your renewal will always be in November according to your time of registration.
If you Renew in February 2016 then your renewal will only be roughly 2 months worth (paying for your subscription up until Feb 2017) as you would have already paid the usual annual renewal from January to December which is how the offline Harvester renewals always work.
|
| Price Determined by Employed and Terminated, Enterprise |
How is the price of different online packages determined?
Click this Topic Title above to open the full help page
and view any related training video if available.
|
The online system has many packages depending on size and thus we are able to offer various pricing options..from free(under 5 employees) to 3000 employees.
In terms of keeping a database of employees(even those who may be currently not employed), it does make it so easy to re employ etc.
The once off package size price and annual renewal is actually calculated according to the number of currently employed employees unless the terminated employees exceeds the package size.
If the number of terminated employees exceeds the number of "employed" employees allowed for your version, then you will need to upgrade if you want to add more new "employed" employees.
eg: An upgrade would still be needed even if the number of employed employees is below your current package version.eg If you have close to or more than 100 terminated employees on a package size allowing 100 employed-employees, this will mean that you will not be able to add more employees even if your current number of employed employees is below 100.
If you would like to try avoid going to the next package size, then please go to your terminated employees and "re use" the oldest employees by using their employee numbers and changing their details accordingly. Basically if someone has been terminated before the current tax year began (ie before January of the current tear) then you may reuse their number for another employee so that you dont have to upgrade.
To view ONLY Terminated Employees: On the edit employees use the top search box to select "Terminated" so that you see only those employees who are terminated after you click "Search" to reload the employees table.
However if your terminated employees already exceed the package size, please email support and ask for some employees to be totally removed. An admin fee of USD 30 in Kwacha will be charged for this.
Note: For the Enterprise package version, the annual renewal fee is worked out per employee record, according to the Enterprise price schedule. This includes both currently employed and terminated employees kept in your company database.
The Enterprise renewal is subject to a minimum and maximum charge:
* If your total employee records are fewer than 400, the renewal is calculated on 400 employees.
* If your total employee records are between 400 and 740, the renewal is calculated on the actual number of employee records.
* If your total employee records are more than 740, the renewal is capped at 740 employees.
This means Enterprise clients are not charged endlessly as the employee database grows, but the renewal also reflects the larger support and database size of Enterprise companies.
If you want to reduce the number of terminated employee records before renewal, please contact support. In some cases, old terminated employees can be removed or reused, depending on your payroll history requirements.
You need to give our admin the list of the exact list of the terminated emplyees who have not been employed in the last 3 years and admin will permanently delete all records of them. Please be absolutely sure that we do not delete any emplyee who has been employed for the past 3 years with your company. ZRA or NAPSA do request audits from time to time. Please do this BEFORE your annual renewal month.
|
| Price Different Packages |
Where do I find the Price of the different online packages?
Click this Topic Title above to open the full help page
and view any related training video if available.
|
Click on "Prices" from the top of the home page (www.harvesteronline.net)
or copy the link below into your browser and you will see the pricing for both the initial purchase and the renewal.
https://www.harvesteronline.netsettings_client_prices_view.php
If you are already on a package size and you want to UPGRADE, all you do is click on Settings and then Upgrades and you can upgrade to the next package size immediately. In this case, the price will be a once-off difference between the price of your current package version and the price of the next package size. The price will be shown next to the upgrade-package you want to select.
Once you have selected the next package size according to how many more employees you will be employing and pressed "Submit", Harvester will automatically send you an invoice.
Please send the POP to support@harvesteronline.net or forthiscalling@gmail.com within the two weeks from the date of the issued invoice to avoid your company being temporarily disabled.
|
| Price Trial Version |
Price of Trial Version?
Click this Topic Title above to open the full help page
and view any related training video if available.
|
You can trial Harvester Online for 2 months with no payment.
Register your company and choose Trial version.
Just simply click on http://www.harvesteronline.net/registration.php
or click on Register on the main page.
Later if you are happy then you can convert from the Trial version.
It will cost less than the offline version.
|
| Pricing Options |
What are the different Pricing Options?
Click this Topic Title above to open the full help page
and view any related training video if available.
|
To view all the pricing options:
On the Home Page, look for the Settings Icon and then on the top right hand side look for the Pricing-Options-Icon.
An alternative is to simply click on the Pricing-Options-Icon located on the Login Page on www.harvesteronline.net
|
| Print a single payslip |
How do I print a Single payslip?
Click this Topic Title above to open the full help page
and view any related training video if available.
|
On any report you can simply type the name of the employee or the number of the employee and then click search.
Then that specific employee will be retrieved.
You can also use this feature for other selective features. For example, to view or print employees in a specific department, simply select the department and press search.
Always use the "clear-search" button if you want to make a new search.
To export a single payslip to excel:
On the payslips report simply select the employee number on the search box above the actual report and then press the "search" button. This will display only the payslip for the selected period and employee number. Note you can also use the Name or Nrc number search box to do the same. The resultant payslip can then be exported to excel and you have a single payslip.
|
| Print a Specific Custom Extra |
How do I print a specific custom extra?
Click this Topic Title above to open the full help page
and view any related training video if available.
|
To print or view a Specific Custom Extra:
Make sure you are on home page.
Click on Print Reports Icon.
Select the More Reports Icon.
Look for the Employee Extra Deductions or the
Employee Extra Additions icon.
Select one of these and then in the search box you may specify which particular extra or deduction you would like to print or view.
Click search and your report will be shown.
|
| Print Historic or backup Previous History Months |
Print previous payslips or backup historic reports
Click this Topic Title above to open the full help page
and watch the related training video.
|
To print historic reports, on the page before you reach the print options, you have an option to choose the historic month or year that you want to view or print or backup.
Make sure you are on home page.
Click on Print Reports Icon.
On the Select-Year-and-Month Form, choose your period you want to print the reports for.
You will see a drop down box for you to select the historic month. Select which month and then all the reports on the following print reports page will print for the historic month chosen.
Note that you will be able to print anything up to 13 months back.
It is always a good idea to export the full summary report and export this to excel. This report is an entire "backup" of all your payroll details for the month and it details everything from NAPSA, PAYE, to NHIS, custom extras, rates of pay etc.
If you would like to keep historic records for more than 12 months then you must purchase the "Keep-history Module" when prompted after finishing Feb wages.
Type "Keep History" in help for more info.
Note:
The user is reminded every February when the user is reminded to do compulsory backups. Harvester deletes off the cloud server any data more than 13 months back unless you purchase the "Keep History" module.
If you purchase the Keep History module each year it means that you can access pay data immediately and not just within the last year but also from 13 or more months back. All your historic data will be stored online if you turn this module on.
Its advisable to simply keep monthly soft copies of all the important excel reports like the Monthly Summary, ZRA, NAPSA and NHIMA reports etc. Then you will always have historic reports even if you don't purchase the "Keep History" module.
|
Harvester Payroll Training Videos
Browse short, step-by-step Harvester Payroll videos. Each video has a dedicated page connected to the relevant Help topics, with an option to continue watching on YouTube.
Open Training Videos Hub